Question 1

Where can I see all of the prizes that The Arcade's offering?

Accepted Answer

For information on prizes featured in our event, please visit The Arcade’s Shopping Guide.

Question 2

I played a gacha machine, but never received my prize. What should I do?

Accepted Answer

If a prize isn’t delivered, please contact the designer whose machine you played with transaction details.

Question 3

I won a prize that doesn't work/is broken/has wrong permissions. Who do I tell?

Accepted Answer

Please alert the creator of the item as soon as possible via notecard, outlining any issues or problems the prize may have so that they can quickly resolve a fix for it.

Question 4

What is the probability of winning a rare?

Accepted Answer

The probability of winning a rare in an Arcade machine is automatically generated based on the number of items. (It cannot be manually set by the designers.)

Random numbers are used to determine whether an avatar wins a rare or a common. It’s important to note that since the numbers are randomized, we cannot guarantee exact proportions are allocated of any particular item. Statistically, if you play forever, you will end up with roughly half as many of a rare as you would a common.

The following formula is used: The number of rares are divided by the total number of items, multiplied by 0.5 (approximately one half), and multiplied by 100 to get a percentage.

Question 5

Can I buy prizes directly from a store owner?

Accepted Answer

Prizes shouldn’t be individually sold to customers from designers, in fairness to those who have played for prizes. They may only be available in gacha machines during and after the event’s completion.

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FAQ

Below we’ve provided brief answers to many common questions about The Arcade.

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